PRIVACY POLICY

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you use our Site, book appointments, make purchases, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and mailing address

• Payment information (processed securely via third-party processors)

• Business information (e.g., EIN, company name, financial details if voluntarily submitted)

B. Non-Personal Information

We may also collect technical data about your device and browsing actions, including:

• IP address

• Browser type

• Operating system

• Referral source

• Pages visited and time spent on the Site
   

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services

• Schedule and manage appointments

• Process payments and transactions

• Respond to inquiries and customer support requests

• Send you administrative updates, confirmations, or invoices

• Improve our website and services

• Comply with legal obligations

We do not sell or rent your personal data to third parties.
 

3. Sharing Your Information

We may share your information with:

• Service providers (e.g., payment processors, scheduling platforms, website hosting)

• Legal authorities when required to comply with applicable laws or legal processes

• Business partners or contractors bound by confidentiality who assist us in delivering services

All third-party services are required to use your data solely for the purpose of providing the contracted services.
 

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can modify your browser settings to refuse cookies, though this may affect site functionality.
 

5. Data Security

We implement commercially reasonable security measures to protect your personal data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, update, or delete your personal information

• Withdraw consent or opt out of communications

• Request data portability or restriction of processing

To exercise these rights, please contact us at aaron@sierrabayllc.com.
 

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
 

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
 

9. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is accessible.
 

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Sierra Bay Bookkeeping LLC
aaron@sierrabayllc.com
(775) 431-4542